- Scott Musgrave
Nov 06, 2013 - (This is an update from my previous 4-star review of Scott about 7 months ago.) After my first hair cut with Scott, I wasn't 100% thrilled with the outcome because it was a little shorter than I wanted. I didn't mention anything to Scott afterwards, but he called me a week later to see how I was liking my cut (talk about caring for your customers!). I explained to him that it was shorter than I wanted, and he apologized sincerely and offered me a huge discount on my next visit. I knew already that I wanted to give Scott a second chance because he is a such a smart guy when it comes to curls. I'm so glad I did! On my second visit, Scott complimented me on how healthy my hair felt since I've switched to water soluble products. He explained how on my first visit my curls were weighed down by all the bad products I had been using and how this gave him a false idea of my curl spring factor. For my second cut, he spent nearly an hour shaping up my ends, adding a few stylistic elements, and left most of my length--all free of charge. I love my hair now! Scott listens to his customers and follows up to guarantee satisfaction. He's the only stylist I will allow to touch my curls.