- Christos et al.
May 03, 2012 - I came to know Urban Textures salon from my job search. I did not google the company! Pretty stupid on my part! I learned a good lessson! Upon arriving to Urban Textures for my initial start day there was no one to even let me in. I had no key nor did I know or was shown prior on a number of training visits how to get into the store. Once being the store and starting my job I was calling to confirm appointments and in one day from speaking with cllients that had appointments already booked I was asked by 4 separate people how long their services would take? and all 4 people had stated that their last several previous appointments took 5 hours to complete. Obviously again Urban Textures just makes the appointments without having the service providers and the clients leave angry having waited for 5 or more hours! I started at the begining of the week but I could see that there were more appointments and a lack of service providers to carry out the services needed in a professinal timelime. Being that I have been in the Hairstyling beauty industry for many years this caused concern but I needed a job. I hope for the best but this was not the outcome! unfortunately! I also was told upon interview/meeting beforehand that there was an assistant but alas there was not. The salon was constantly philthy, unkept.(due to not having anyone cleaning and up keeping) and looking around I myself would not ever go to such a place to get my hair taken care of even for free! I never saw any sterilization processes at all. It was obvious that there had not been a fresh coat of paint on the premises in many many many years! Old hair colour on the wall! Disgusting! Again on interview and the process I was given hours of when to work these were never the correct or actual hours being that they were severely under staffed. The business has and had an extreme hig turnover with employees....not a good sign but you do not find out these things until you are there. If you want your hair done in a timely professional manner and want to feel special getting services this not the place...RUN do not WALK from Urban Textures!