Sep 09, 2013 - After reading the reviews here I decided to give Julie a try. In summary - my experience was disastrous. Everyone was nice but I came out of the salon looking worse than when I went in. I went to have my roots done and then to just have my cut shaped up as it had been a couple of months since I had it cut. First - the colour - she destroyed my hightlights. Rather than just touching up the roots she put the colour on in about a 2 inch swath so that my one month old highlights now look grown out. Also the colour she used was not as dark as what I had on the base so I still have a line where my roots are. As for the cut, she said she wanted to take a little off the back to make it line up a bit more with the front which is cut shorter. I agreed to a little - but she took 3-4 inches off the back which was what I told her I did not want. I specifically said I did not want it short. Now it is too short and looks like it is one length. She also cut my bangs too short but she thought they needed to be trimmed further - I said no. Now I have to stretch them out with a blow dryer and they do not even reach my eyebrows. Finally, she did what everyone else said - she dried my hair naturally under a dryer and then styled it. It looked so bad that even she said she should rinse it and try a diffuser. It still looked terrrible - so bad that even she said it would look better when I styled it. This is one thing I never want to hear, nor should I. I looked so bad that I went straight home and did not do the errands I had planned. In short I am very unhappy and almost made a fuss but I did not want it cut any more. After wanting to get a cut that I could style easily, I am now back to blow drying and straightening to make it look half decent. I will not be back!