Jul 03, 2010 - When I walked in with my 4a hair - Carmen didn't even bat an eye - she smiled, welcomed me, and sat down with me to talk hair! i LOVED it!!!! I heard about Serendipidty/Carmen from a woman in downtown AnnArbor last year - yesterdays experience has me as a New and Repeat customer! Carmen is so gentle and more importantly KNOWLEDGEABLE about my hair type. I have received compliments about how healthy my hair looks - and, sisters are even asking ME who does my hair. Bravo Carmen!!! and Thank you!!!!!!!