Cala Renee Salon
- Beverly, Massachusetts, United States
Sep 29, 2011 - Yesterday, I had my first Deva Cut at Cala Renee Salon. I'm still in shock... for the first time in my life, I don't hate my hair the next day!
Sarah took the time to really look at my hair before she began cutting; she asked me a lot of questions about what products I used, how I used them, lifestyle, as well as the look and length I would be most happy with. While products were discussed and suggested, I never felt she was pushing additional products. She answered all of my questions about using products, and what type may work best for my hair type and the look I wanted. She cut, then cleansed, conditioned, added product and sat me under the bonnet dryer for a bit to dry somewhat, then cut again.
The cut is perfect -- exactly what I wanted in that it takes full advantage of my natural curl, and is well-shaped for my face. As previously stated, I'm in shock -- normally, I spend the next week trying to modify my hair to fit a cut and this time, it was still looking pretty good when I got out of bed. As is my habit after a haircut, I did wash my hair today and used the procedures shown by Sarah. And -- wonder of wonders -- the cut is STILL perfect -- actually may be better, thanks to our relative humidity today. I did add one extra product to my regimen (that Sarah said I didn't really need, by the way, but might help my late afternoon slump) and saw an immediate improvement. My hair is soft, bouncy, full -- not sticky or heavy -- and my daughter says it looks great and suits my personality.
Pros: Easy to find; good prices on both services and products; very accommodating (the fit me in before an upcoming trip); extremely knowledgeable and highly skilled staff; no heavy upselling or uber-pushing of products and/or services; great customer service and follow-up: I got a call the day before the appointment as a reminder (THANK YOU!), and an email thanking me within an hour after the end of my appointment.
Cons: The coffee could be better <grin> Maybe get a Keurig?