May 20, 2009 - I don't know what to say. I read the review and went about two weeks ago. I was thrilled with the atmosphere and courtesy of the receptionist staff. Brenda herself was nice and I love the products she used. But this is one of the few times I ever had a complaint after the cut. My hair sticks up weird in the back and I didn't notice this until after when her styling/diffusing no longer held the shape she put it in. I'm not wholly satisfied and while I like the place, I don't love it enough to shell out that much cash for a simple cut. Don't hate it. I'll just say "meh".