I skipped the shampoo because I don't do sulfates but I did decide to try the conditioner. First I tried it as a leave-in. Hated it. Then I tried it as a co-wash for wash and goes, and it was okay. I think it loosened my curls that were already looser, but the really tight curls I wanted to loosen didn't budge. Plus I had to do a second co-wash behind it to get moisturizing. I think this for people who plan to do the extra step of straightening their hair and I don't do that. Doubt I'll buy this again. I also bought the new Pantene curly hair dc. YUCK!! I gave that away. It felt like I had a coating on my hair even also a rinse.