I think the issue is not the reformulations themselves, but not announcing them in a timely manner. There is another post right now by someone who bought the products when the old ingredients were still listed on the website, but received the new formulations in her order. The website was only updated after this person received her order of products she will likely never use. That's the part that I think is messed up.
Originally Posted by Bailey422
Discovered nc.com in 09/2003

2b~~fine texture~~normal porosity (except for highlights, which are high)~~normal elasticity~~medium density

Shampoo: Still use sulfates, but only on roots
Rinse out: Deva One C, JC Too Shea, Original Sprouts Deep Conditioner
Curl Enhancers: KCCC; JC Rocking Ringlets, JC Spiralicious, & Confident Coils
Styler: BRHG (over any and all curl enhancers) - this is the one product that I never change - absolute HG!!