Joyce (my name is Joyce too), I had the very same experience with Keratin treatments (I had two). The first one, I loved. Completely loved. So much that I got another one 6 months later. That was my mistake. That's when I started experiencing everything that you described. Now, I use Hesh Shikakai Powder and Amla powder mixes to wash and strengthen my hair. There is still some hair coming out, but not nearly as much as before. Shikakai powder strengthens and defines the curl pattern which I love. I may be psyching myself out, but I feel better knowing that I'm not loosing as much as before. I agree... STAY FAR AWAY FROM KERATIN PROTEIN TREATMENTS!!!!