I am changing my mind. No longer a hater but now lover of this product! There are 2 tricks to make it work:
1) Apply Kinky Curly Knot Today (leavein) liberally.
2) Then apply Kinky Curly Custard but noting that a little goes a long way

If u apply too much, hair becomes too hard/crunchy. I think it is a very concentrated product.

Not sure if u can use a different leave in. I may try one day. Also, if you want a cheap cheap but excellent (maybe even better) curl definer, try Hawaiian Silky Curl Activator. But use more of that product. Same results as KC but with no crunchiness. Plus u don't really need a leave in

Kinky Curly and Hawaiian Silky Curl Activator are now my most favorite.