Thanks so much for taking the time to answer, both of you! Geekchic, that was exactly what I was doing - I guess my messages had too many characters in them, but I didn't think I wrote 5000 words! lol! And the messages sent to me were short, too.

Gretchen, can you please send me a test PM, then I can try to respond, and so I can then tell you exactly what error code I am getting...?
Finer, mixed with coarser strands, low-porosity, wavy curly whirly hair...3A, 2C hair. Medium thickness, medium elasticity.
S-shaped hair with corkscrew ends. My hair is even more confused than me ;p
My hair officially hates protein Once a month is enough!
Currently a fan of TiGi products, (rock on, TiGi Curlesque styling creme!) but that will soon change - I am a self-avowed product junkie! Yay!
BIG fan of supersoaker method - thanks Rudeechick!