I haven't bought hair products on ebay, but I've bought some of everything else, from jewelry, to electronics, to clothing and I've had great experiences. Like everyone else said read the feed back and also make sure that you read the complete listing page information and make sure you're aware of any fine print that may lead you to think you've been tricked if you miss it. Check to see if they give refunds if your product isn't in the condition it should be in and so on.