I washed and dried my hair before I went to the stylist's so that she could see the shape of my curl. I declined a shampoo, so she proceeded to wet down one side of my head with a spray bottle! I didn't even know that was an option. I stopped her halfway and she cut my hair unevenly. When it dried, each side of my head curled differently because they were different weights. I ended up calling the salon and getting it redone by one of the head stylists for free and I loved the way she fixed it. I now know to walk out of the chair if they even pick up the spray bottle.