It's unfortunate but it's their prerogative to serve a narrowly defined clientele. If they choose to ridicule potential customers who fall outside their target patrons it's their choice. Personally, I'm glad to know where they stand so I won't trouble them with my business!
Medium Texture/Normal Porosity
Conditioners: Curl Junkie conditioners, Elucence moisture balancing, Darcy's pumpkin seed, Mop Top Daily
Gels: CJ Pattern Pusha, CJ Curl Queen, UFDCM, Mop Top Curly Custard, KCCC (wish it didn't take so long to dry!), CJ Aloe Fix Lite
Weekly PT (CJ Repair Me) & DT
Icequeen method
CG since Aug. 08, still a lot to learn