Yaaaay I'm so glad you're liking the Kinky Curly products! You may wanna experiment with the amount of the KCCC you're using because once I found the right amount for me I didn't have any crunch. I wish I had some advice on the tangles, but I don't think I have tangle issues like yours 😔 I use a wide tooth comb after I put in my leave in. It doesn't ever break my hair or anything so maybe you could try that instead of your fingers.