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BellahC 08-21-2012 07:56 PM

New user can't add hair type
HI! I am a new user and while trying to fill out my profile, it wont let me select that I have 3b hair. any ideas as to why? Thanks a ton

Gretchen 08-22-2012 09:48 AM

Strange. I selected it for you, but can you tell me what browser you were using?

BellahC 08-22-2012 09:55 PM

Internet explorer. I juts checked my profile and it still isnt on there. also, it wont let me load a picture. It keeps sending me back to the home page. Thanks for all the help. IM not very tech savvy.

Gretchen 08-23-2012 09:55 AM

Ok, tell me where you are trying to select your hair type? Tell me the exact things you are clicking on. I think I know what's going on, but I need some help to nail it down.

BellahC 08-23-2012 08:19 PM

i click on the little square that says 3 b on the edit profile page and it does not light up, change color or anything to show that it has been clicked.

Gretchen 08-24-2012 09:18 AM

How are you getting to the edit profile page?

BellahC 08-30-2012 08:16 PM

clicking my name and then clicking view public profile. Im not sure if i am just not understanding but thanks so much for helping me through this.

Gretchen 09-04-2012 08:37 AM

Clicking your name in teal up across the top, to the left?

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