I made the mistake of ordering hair color products from prossalonsupply.com. On their website they state they ship out within 48 hours. NOT! They actually shipped out my very small order of 3 products 1 entire week later.

I ordered on feb 14th. After not receiving any shipping info within 48 hours I contacted them and they stated their 'system was down' (BS) and they promised to ship feb 17th. It actually didn't go out till Feb 21st.

Horrible customer service.