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-   -   Hair analysis... delayed?(

KellyB 12-05-2012 09:37 PM

Hair analysis... delayed?
Hello girls,

I paid for a hair analysis on Dec 01 and, although I heard it might take some time before they give you the results, I never read about how long does it takes to get the E-MAIL with the INSTRUCTIONS on how to take the samples etc. it's been 6 days already.

I could see it was already charged on my credit card some days ago, also today I sent an email to with the receipt.

How long did it take to receive the instructions when you ordered yours?


juanab 12-05-2012 09:53 PM

I would suggest calling them as well. It doesn't take six days to get the instructions.

Crownedwisdom 12-05-2012 11:01 PM

Did you check spam?

KellyB 12-05-2012 11:38 PM

Well, I am not in the U.S. and my english is not very fluent (speaking), but I will call as you suggested.

C.Wisdom: Yes, I do check junk mail it everyday.


KellyB 12-11-2012 09:17 AM

jeeezzz!! I am so disappointed.

I call and I only get voicemail, I write and no answer.

...and it had to be ME! :/

rainboe 12-11-2012 06:51 PM

I think you should write an email. I wrote an email, and initially I just got a form letter back. But then later in the week they emailed me Back and were very helpful.

KellyB 12-11-2012 08:46 PM

Thank you!
I wrote the email last week. I am still waiting since I her voicemail says something like she will be out until tomorrow.
Let's see if I get luckier then.

KellyB 12-12-2012 07:16 PM


:D thank you all for your support


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