Newbie with multiple personality disordered hair

I don't know what to do with my multiple personality disordered hair! Underneath is thick, soft and wavy and doesn't shrink much when dry. The crown is fluffy, floaty and shrinks up. I even have sections of hair that are almost straight. Is this common, and how do I cut and care for such hair? Cutting in long layers makes my hair look diamond-shaped, and straight across gives me a shelf of fluffy hair over longer waves. I know I have much to learn here, but need to get my hair cut soon, so any input is greatly appreciated!
get familiar with the CG routine. read the board religiously and you'll get some tips.
new york city

barack the vote!

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