Question about KBB

I'm new here. My teenage daughter is actually the one with curly hair, not me. She's been using Carol's Daughter Hair Milk for quite awhile but before I reordered it for her online this time I did some searching and reading the threads on this site. I'm personally not wild about the CD Milk scent and it's a bit greasy IMO so I thought I'd get her something else to try. I saw the raves for KBB Hair Milk and decided to order that this time instead.

My question is: How long does it take for KBB to ship their products? I ordered on Wed. night and it's now Sunday, but I haven't received an email that it has shipped yet (I guess I was expecting one by Friday). In my experience products usually don't take so long to ship, so I'm wondering if this is the norm for KBB.

I haven't ordered from KBB in a loooong time, but it seems to me that some people NEVER get shipping notice (I sure didn't). I think you can check at their site if your stuff has shipped. That said, I don't know anyone who hasn't gotten their stuff from KBB - they're pretty reputable in that way.

Hair is best when wabi-sabi.
2b/2c at this length, more 3a when shorter
M/C ii

Mod CG: Sept 08
Using: Suave co-wash, GVP Conditioning Balm, Lustrasilk OOC, MGA, BRHG
Humectants: @ dew point 40+
My blog for dry climate curlies and growing out a pixie: Colorado Curly
Her store is really taking off so I think they are very busy. it took me 2 weeks for them to ship the product to me.
4a/b Texlaxed hair w/ highlights. Medium texture & high porosity.

HG's: CJ Daily Fix, Bobeam Cheris Hibiscus shampoo bar, KC Spiral Spritz, Knot Today, CJ Rehab, KBB LL Hair Mask, Cassia, KCCC, oil blend of Avocado, Camellia, Jojoba, & Meadowfoam oils

Two weeks?! Wow that's a long time. I also don't think it's a good business practice to tell customers they'll get notice when their order ships if they don't follow through. Hmm. Well, if the product rocks I guess it will be worth it. I hope it does! Thanks for your replies, girls!
Some scents like Guava Pomegranate are more popular than others and can take longer (or so they told me). I've never had a problem when I order unscented. I've found their customer service to be very good.
My blog -

Playing with my hair is a hobby. Fluffy, fine natural 4a. Goal= Healthy, beautiful hair that retains its length.
Hear that crash? It's me falling off the CG wagon.
That's good to know. Thanks for that tip.

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