Why is the top layer of my hair's curls not defined and it is extremely frizzy/dry?

Hello! Ever since I bleached highlights in my hair 4 years ago, it has gotten extremely curly, curlier than before. Now all of the bleach is grown out and cut off but my hair looks damaged. I love the curls on the bottom of my hair, but the top layer never seems to get completely wet and is always dry/frizzy and the curls are never defined, though they are extremely defined underneath on the botttom layer. It always looks frizzy and dry no matter what products I use, I have tried a lot. What am I doing wrong/ what can I do to help my hair?

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