Is it possible to have soft 4c hair without product? can a hair shaft be ruined?
Yes, you can have soft 4c hair without product. But it's genetic, so you either have it or you don't. Not sure what you mean by a hair shaft being ruined. Hair can definitely get very damaged from hat or chemicals.
It depends. For me it's inpossible. It's even hard with product and oil in it.
chill your conditioner, or run cold (as cold as you can stand it) water over your head while you rinse out your conditioner. This will help smooth the hair shaft for softness, and it also helps to retain moisture since the cuticle is flat and not raised. Also try not to touch your hair too much, this can rustle the cuticle back in to a frizzy mess.