What is my hair type and why do I have no root volume?!?

I am not sure what my hair type is but I'm thinking a mix of 3a and 3b. It's flat in top but curly from middle to ends and ranges from loose spirals to and waves to ringlets. I attached a photo so what do you guys think? Also I really want volume and curls  at my roots! I feel like I have tried everything. I use two leave in conditioners and I've tried scrunching and twisting as well as a zig zag part but nothing has really worked. I don't want to do clipping so is there anything left? I'm considering cutting it about shoulder length with layers would that help too?

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