Help! I have 3A/3B hair. I've used the Deva products and they're not helping.

I have 3A/3B hair and I was so incredibly excited to finally try DevaCurl. I got the NoPoo, One Condition, and the Deva Towel (they were in a kit). My hair apparently does not like it. My hair is so soft, too soft if you can imagine that. It's crazy frizzy and my curls aren't defined. I want DevaCurl to work so badly for me. I reached out to custermer service, but all they told me about was their return policy and a link to their products. As I said, I really want DevaCurl to work. Is there still hope? Thank you so much in advance!

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