what happen to my curls?

I use to have really formed curls. Now the top par of the curls start to curl nicely,but when it gets almost to the end they flips up. What I do is shampoo and condition then I use my curl cream then towel and gently scrunch it and then when I use the blow dryer with defuser the ends flip up and out of control.  I get a haircut regularly. It is a little above my chin and I am growing it out.  I don't know if it is because it went grey at an early age I am almost 40 and hair is almost completely grey.  Any ideas why this is happening? Thanks in advance. Please let me know if you have questions.  Hope this makes since.  I want my curls back.

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