Jun 29, 2010 - I first went to Lara late last year. I have thick, curly hair which tend to get frizzy. She first studied my hair, then asked me what i wanted it to look like. She really took the time and interest to listen to what i wanted and went ahead and gave me a fabulous cut. It was exactly the look i was after and the cut seemed to tame my curls and make them more manageable. I did not go to Lara again for 6 months. She had given me such a wonderful haircut that the longer my hair grew, the better it looked! The next time i went to her, i was also looking to color my hair. The problem was that i had tried different hair coloring treatments over the course of those 6 months and now my hair was a mess-- it was 1 part henna, 1 part drug-store color and 1 part gray! I also seemed to have had a reaction with the drug store color and was looking for an organic, all-natural color. I talked to Lara about it. She told me that she did not carry an organic line but would look into it for me. A week later she called me and told me that she had found the perfect product for me and was going to purchase and carry the whole line because of me--i was stunned and touched that she would go to all that trouble, not to mention the expense, for just 1 customer! Now, that's what i call customer service! She is very dedicated to her customers and does what is in their best interests. She is also good at researching evolving techniques and keeping herself informed about new developments in her field of expertise. In order to remove the henna from my hair, she did the "vodka treatment" on my hair. I had never heard of anything like that, neither had some of her coworkers, but she had put in hours of her personal time to figure out how she could get my hair back to looking natural and fabulous. The vodka dissolved the remaining henna in my hair. After the organic color treatment, my hair looks all natural and all one solid color instead of 3 different shades. I appreciate all her efforts in helping me look my best and i recommend anyone looking for great customer service and fabulous haircuts to go to her at least one time. They will never go anywhere else again!