Toujours Salon & Spa
- Chicago, Illinois, United States
Dec 14, 2009 - I have previously reviewed Cally's work with much praise (see older review, below). However, since that review, I've been back twice and had disastrous results.
The first time I went back, she seemed really distracted, and the cut came out incredibly uneven. I chalked it up to a bad day and decided not to hold it against her. A few months later, when everything had grown out, I made another appointment. This time, I spent about 10 minutes carefully explaining to Cally what I hadn't liked about the last cut. She seemed to be listening attentively and even agreed with me about what had gone wrong. I figured she would do a much better job this time, but she did an even worse job than she had done before. She actually cut a giant HOLE into one side of my hair!!! It was so shocking when it happened that I gasped out loud and said, "Oh my god!" She tried to act like it was no big deal, but it was obvious that she knew she had messed up. I pointed out how the other side (which she had already finished cutting) was much longer, so she offered to cut some more out of it to make both sides look even. When she finally finished up, my hair looked awful. It was long and stringy in the back and puffy and short on the sides, almost like a glam rock mullet. I left that day and vowed never to return.
I stopped into my old salon a week later to see if my former stylist could salvage what was left of my hair. He was visibly shocked by how "textured" my hair was, as he put it. The curls were so uneven that he basically couldn't do much of anything without cutting off a ton of length. His advice was to just let it grow a while and avoid getting it cut at all costs.
I can't tell you how disappointed my experiences with Cally has left me. Not just because the last two cuts were so bad, but because the first cut was so good!!! It's almost like she has a Jekyll and Hyde thing going on, like there's two stylists in her, and you never know which one you're going to get. If I knew for sure that I was going to get the good stylist every time, I would go back in a heartbeat. But the last two cuts were so bad that I just can't take the risk.