Nov 30, 2013 - I should have added this review a long time ago but writing it late just means I have even more praise for her now. I have been going to her for a couple of years now, and I loyally drive the 2.5 hours from Cleveland for her haircuts every few months. NEVER have I been unhappy with one of her haircuts. They are seriously always exactly what I want. She knows exactly what to do with my 3b hair and always communicates plenty about it. She patiently and knowledgeably answers my questions about products and styling. I will never go to a different hairdresser. Mackenzie is awesome; I can't say it enough. I've had plenty of bad haircuts from other stylists and don't plan on ever going to anyone else!