Surprise, AZ -, United States
734-459-9522

Stylist: Luann Andes (owner)

So, I was in need of a new look and am new to the Phoenix, AZ area. I just turned 50 and wanted to try something different!  I love my new look! Luann knew exactly what to do!  She took her time with me to find the perfect style.  I knew more of what I didn't want my hair to look like - and Luann came up with an awesome style for me that is easy for me!  I love it!

Reviewed on: 07.12.15


Stylist: Luann Andes (owner)

All of my adult life (I'm 65) I have been straightening my wavy/curly hair because I couldn't figure out how to make my curls work for me. And my stylists were no help at all, one even flat out refusing to cut my hair to enhance curls. After discovering naturally curly.com I decided to try again to find a stylist who understood curly hair. My search is over! Luann is THE best stylist I have ever met. On my first visit, before she ever picked up her scissors we talked for about 15 minutes about my goals, challenges, history, etc. She gave me some awesome styling tips so when I got home I could duplicate the look I was going for. Luann is amazing! Call for an appointment now before the Phoenix West Valley (Surprise) discovers her. Michigan's loss is Arizona's gain. Luann works magic with curls! Every day I'm complemented by friends and strangers alike who want to know who cuts my hair.

Reviewed on: 07.12.15


Stylist: Luann Andes (owner)

I have been having my hair cut and colored by Luann for a few years now and I can't emagine going anywhere else. I have been to so many stylists who are either good with a cut or good with color but up until meeting Luann I hadn't been able to find one who is good at both. On top of that finding someone who is spectacular at cutting curly hair was impossible in my experience. Luann has a different approach to cutting curly hair that I had never experienced before. I can honestly say that I have never had a bad or disappointing cut from Luann. Her salon is so relaxed and friendly. It is exactly like spending a few hours with your best friend. There is never any pressure to try something you are not comfortable with and she listens to exactly what you want. There is also never any pressure to purchase products like I have experienced in other salons. I truly look forward to my salon days and have no need to ever go anywhere else!

Reviewed on: 04.06.14


Stylist: Luann

No one has ever been able to cut or style my crazy curls. I've cut and styled my own hair for dances since I was in middle school for the cost of bobby pins and scissors!! Luann was able to tame the beast and give me an incredible cut; accommodating all of the frustrations that come with curly hair. Not too long, not too short, perfectly rounded (none of that triangle stuff everyone else sends me home with!) Thank you Luann for making me feel beautiful! I can't tell you how often I hear the words, 'do you know what people pay for hair like that?" Now I get to actually brag because I love it too!

Reviewed on: 29.05.14


Stylist: Luann

Very Disappointed. :(

Reviewed on: 26.09.13


Stylist: LuAnn

I love coming into the salon and saying let's do something different! LuAnn is always up to the challenge! I love trying new colors and new styles. LuAnn is great at what she does, professional, fun, and makes everyone feel very comfortable! The salon style is bright and friendly. Working with curly hair is always a challenge and LuAnn has taught me how to do my hair when I get home. She doesn't just give you a great cut and send you out the door! She teaches you how to do your own hair, that is so important to know how to style it once you have to do it yourself! I highly recommend LuAnn and the Defining Image Hair Salon!

Reviewed on: 02.01.13


Stylist: Luann Andes (owner)

I have been getting my hair done by Luann since I was a teenager, over ten years now. Luann is so passionate about hair. She is always taking new classes and learning new techniques. She takes the time to find out how you like to wear your hair, how much effort you put into styling it everyday and she asks what style you are looking for. She sits down with you and explains what will and won't work for your hair type and guides you to a style that will work for your hair as well as one that fits your life. After so many years of going to Luann she is the only stylist I trust enough to sit in the chair and give her free reign on my hair. Whether I am in a long hair phase or shorter style phase Luann knows what to do. If my hair is longer (shoulders to mid back) then I embrace my curls and Luann knows how to cut it to get great definition and style. However I also like to straighten it and so the style she gives me is versatile and works curly or straightened. When I go with a shorter style, often chin length or shorter) Luann is amazing at showing me how to style it. She doesn't just want you to look great the day you leave the salon, she wants to make sure you can achieve the look everyday. I have also had Luann do my hair for my prom, my sister's wedding as well as my wedding. She is great with formal looks as well. Anyone with curly hair knows that it can be hard to manage and a challenge to maintain a style all day. Luann will give you a great look that will last the entire day with no fuss! I highly recommend Luann to every know I know that is looking for a great hair stylist! She is the best at what she does and her passion for hair can't be beat!

Reviewed on: 31.12.12


Stylist: Luann Andes (owner)

I have been getting my hair done by Luann since I was a teenager, over ten years now. Luann is so passionate about hair. She is always taking new classes and learning new techniques. She takes the time to find out how you like to wear your hair, how much effort you put into styling it everyday and she asks what style you are looking for. She sits down with you and explains what will and won't work for your hair type and guides you to a style that will work for your hair as well as one that fits your life. After so many years of going to Luann she is the only stylist I trust enough to sit in the chair and give her free reign on my hair. Whether I am in a long hair phase or shorter style phase Luann knows what to do. If my hair is longer (shoulders to mid back) then I embrace my curls and Luann knows how to cut it to get great definition and style. However I also like to straighten it and so the style she gives me is versatile and works curly or straightened. When I go with a shorter style, often chin length or shorter) Luann is amazing at showing me how to style it. She doesn't just want you to look great the day you leave the salon, she wants to make sure you can achieve the look everyday. I have also had Luann do my hair for my prom, my sister's wedding as well as my wedding. She is great with formal looks as well. Anyone with curly hair knows that it can be hard to manage and a challenge to maintain a style all day. Luann will give you a great look that will last the entire day with no fuss! I highly recommend Luann to every know I know that is looking for a great hair stylist! She is the best at what she does and her passion for hair can't be beat!

Reviewed on: 31.12.12


Stylist: Luann Andes (owner)

I've been going to Defining Image for over a year now. I am in my late 50's and have always had curly, frizzy hair. I used to spend hours straightening. Stylists in other salons just didn't get how to cut and style my hair, so most times I would go home, wet my hair and restyle. I went to Defining Image because of the reviews I read on this web site but the experience was so much more than I ever expected. LuAnne instantly becomes your friend. She treats you like you are the most important person in the world while you are sitting in her chair. She also acknowledges that you know your hair better than anyone else so she will ask you to teach her how you manage your own hair, then work with you to develop the right cut, style and color. LuAnne also realizes that we all have preferences for how we style our own hair. I have really difficult hair to style, so one day I brought in spin hair dryer and showed her how I dry my hair to smooth it out and have more gentle curls. Since then she encourages me to bring it when I come in and lets me style my own hair. No more going home to restyle. If you are looking for a salon where you can totally relax and enjoy your salon experience, Defining Image and LuAnn Andes are the best in the business. Even if you don't live in the Plymouth Michigan area, it's worth making the trip.

Reviewed on: 31.08.12


Stylist: Luann Andes (owner)

I have been to many of the curly specialists in the Ann Arbor area. I've seen Cookie, Lara, Carmen, etc. I liked Luann best. I pointed out some of the problem areas my last haircut had left me with (bulkiness in certain areas & visible lines where some layers ended), and Luann was able to fix my hair. The cut she gave me was very flattering. My curls now blend well and my overall hair is well shaped. She was nice too. She introduced me to some products I had not previously known of, but she did not try to sell me anything (very appreciated!). I will definitely be going back to Luann and highly recommend her. What I liked best about Luann is that she is a hair artist, meaning she was able to look at my hair and cut it in certain places to make it look good. She didn't just cut hair the way a book said curly hair should be cut, etc. She has learned many techniques over the years and knows when and how to apply them. I left happy with my hair!

Reviewed on: 09.08.12


Stylist: Luann Andes (owner)

I have been getting my hair cut & colored by LuAnn for nearly 8 years. She is by far the best beautician I have ever been to. She always listens to exactly what her clients want. I am always being told how cute my hair is, even by complete strangers. The whole experience of her shop is so comfortable, fun and you will exit feeling so good about how your hair looks......always!! In the spring every year she holds a contest and the prize is FREE hair appointments for a year, whatever you always have gotten done in the past on a regular basis. Your name goes in a fishbowl for every referral and then her youngest client picks the winner. I am thrilled to say this past spring I WAS THE WINNER. Needless to say, it by far is the greatest gift I have ever won. Having been born with naturally curly hair, until I met LuAnn and she showed me how my curls can always look good, it was a challenge. I love my hair style since LuAnn has been doing my hair & it is a great feeling knowing my hair cut & color always looks perfect. Stacie May

Reviewed on: 24.12.11


Stylist: Luann Andes (owner)

I have type 3b to 3c hair and have tried to manage these curls for years with every curly hair product that that has crossed my path, from gels to moose to hot oil treatments. There was even a point in time when I chemically straightened my hair to get it under control. Over the past 20 years I've tried several different hair stylists. All recommended the same hair style - natural, long, one-length with gel as the product of choice for weight. I have so much curl and volume to my hair that it was always difficult to wear my hair down with out it forming into a large pyramid of curly friz. It never failed, by the end of the day, I would have it tied back in some way or another. I've been on and off this site for about a year now just researching products etc... I decided to give one of the recommended stylists a try. I visited Luann's salon with an open mind to let her do what ever she wanted. I must honestly say after all I've been through, she is a miracle worker, a true artist with curls. Her cutting dry technique made so much sense. I walked out of her salon with the cutest most sophisticated looking stack bob. I'm a new women. I can't believe I actually have a hair style!! It's so fabulous. I can't tell you how many complements I've received. Plus, she was so informative. Luann educated me on different products, gel, cream, oils that would work effectively with my curls and how to apply them, and several styling techniques for my new do. I feel like a new women! Thanks Luann.

Reviewed on: 15.12.11


Stylist: Luann Andes (owner)

I have type 3b to 3c hair and have tried to manage these curls for years with every curly hair product that that has crossed my path, from gels to moose to hot oil treatments. There was even a point in time when I chemically straightened my hair to get it under control. Over the past 20 years I've tried several different hair stylists. All recommended the same hair style - natural, long, one-length with gel as the product of choice for weight. I have so much curl and volume to my hair that it was always difficult to wear my hair down with out it forming into a large pyramid of curly friz. It never failed, by the end of the day, I would have it tied back in some way or another. I've been on and off this site for about a year now just researching products etc... I decided to give one of the recommended stylists a try. I visited Luann's salon with an open mind to let her do what ever she wanted. I must honestly say after all I've been through, she is a miracle worker, a true artist with curls. Her cutting dry technique made so much sense. I walked out of her salon with the cutest most sophisticated looking stack bob. I'm a new women. I can't believe I actually have a hair style!! It's so fabulous. I can't tell you how many complements I've received. Plus, she was so informative. Luann educated me on different products, gel, cream, oils that would work effectively with my curls and how to apply them, and several styling techniques for my new do. I feel like a new women! Thanks Luann.

Reviewed on: 15.12.11


Stylist: Luann Andes (owner)

I'm a guy with very thick, wavy, difficult to manage hair. For this reason, I've kept my hair shaved pretty short for most my life. So anyway, 2 years ago my sister announces her wedding plans... and says she wants me to wear my hair long for the pictures. *gulp* Fast forward 2 years of wearing hats and lots of hair gel, and I find myself 2 weeks from the quickly approaching wedding date. My hair is now long, but as thick, wavy, and difficult to manage as ever. It resembles something you'd expect to find on a caveman. This was the state of things when I met LuAnn - and I can only imagine what she was thinking she got herself into when I introduced her to my chaotic head of hair! My appointment started with a friendly consultation, where she asked lots of questions about my hair preferences and how I'd like it styled. She took the time to make certain she knew exactly what I was wanting before getting started. Next she washed my hair while giving me a crash course in Long Hair 101. The educational tips and techniques alone were worth the price of the haircut. I don't remember the exact order of events (I was engrossed in the conversation), but my hair was cut, blowdryed, and straightened. The entire process took a couple hours but flew by quickly. At one point, LuAnn even asked one of her other regular customers if they could push their appointment back an hour since my appointment was running long (did I mention I have a LOT of hair?) In the end, my hair looked great! She had brought order to chaos and put to rest my wedding picture worries. Not only did I now have a wedding-prep game plan, but I had the everyday know-how on how to manage my long hair. I highly, highly recommend LuAnn! She's an absolute pro at her trade, while also professional and friendly. I've seen a handful of hair stylists in the past and LuAnn is the first one I plan on returning to.

Reviewed on: 18.07.11


Stylist: Luann Andes (owner)

Luann is the best stylist that has ever cut my hair! She's been cutting my curly hair for over five years, and she knows my curls better than I do. Before Luann, I always dreaded getting my hair cut because the stylists didn't understand my texture and curl pattern or the bounce factor that makes any wet haircut shorter when curly hair dries. But with Luann, I know my hair will turn out perfect! Luann cuts my hair dry, conditions my hair, and works with my curls, and I always get compliments! My curls may have been God-given, but without Luann, they wouldn't be as pretty!

Reviewed on: 30.03.11


Stylist: Luann Andes (owner)

I LOVE my curls and so does LuAnn. Not only is she an expert at cutting and styling my curly hair she has taught me to get the same look at home. I would also call her the "Queen of Color". She made me look and feel so beautiful on my wedding day.( My husband agreed), One can't help but feel comfortable and pampered by LuAnn at the Defining Image Hair Salon!

Reviewed on: 20.03.11


Stylist: Luann Andes (owner)

Luann has been cutting my hair for over 5 years. My cut is my natural curls in the back and flat ironed to smooth the front. She always takes so much time with each cut to make my curly hair look the best. I truly get strangers asking where I get my hair cut and I always feel my hair looks great. Curly hair can be such a "gift" if given the right cut and a stylist who shows and helps you achieve the best!

Reviewed on: 18.11.09


Stylist: LuAnn

I got the best curly haircut ever from LuAnn. She's the only stylist in the area that I could find who cuts hair dry. She's very informative, really takes her time to tell you about what she's doing and why she's doing it. She's also very interested to learn more about curly hair. She takes the time to listen to me about what products I use, how I use them etc. My experience with other stylists has always been that they feel they know more about hair than me and they aren't really interested to learn more about curly hair. LuAnn is exactly the opposite! I highly recommend her for a curly cut!

Reviewed on: 16.01.09